[asterisk-users] How does wrandom strategy works with Queue?

[Jeroen Eeuwes]

Hi AM,

> What should I do if I always want to ring a particular Queue member first
> whenever he is available?

I don't think there is a Queue-strategy for that. What you could do is
have that person on a specific penalty (for example 10) and everybody
else on penalty 0. Before you do the queue command you put the
variable QUEUE_MAX_PENALTY to 10 so it will only ring the person(s) on
penalty 10. If that doesn't work (because busy or not there or
whatever) you try again with penalty set to 0 so the rest is called.

I don't have much experience with this, but that's how it is explained
in the docs. See
https://wiki.asterisk.org/wiki/display/AST/Routing+Incoming+Calls+to+Queues

Best regards,
Jeroen Eeuwes