[asterisk-users] Call recording - methodology

[Silver Thorne]

Dan et al;

This looks like a perfect solution.

However, I have one issue. If I initiate the macro manually (put it in 
the proper context/dialplan) it works. I see the *.wav file being 
created and growing in the /var/spool/asterisk/monitor directory.

If I try to implement it adding the MixMonApp => 
*1,self/both,Macro,mixmon to the [applicationmap] in features.conf, I 
cannot get it to work.

Steps.

   1. added the example macro to the dialplan in extensions.conf
   2. added the line MixMonApp => *1,self/both,Macro,mixmon to the
      features.conf file under [applicationmap]
   3. sip reload / dialplan reload / reload res_features
   4. see the message that 'Mapping Feature 'apps' to app 'Macro(callrec)'
   5. make incoming call - answer with SIP phone
   6. I press *1 on the keypad, I hear the tones, but it does not begin
      recording
   7. see nothing in the CLI and no new files get created in
      /var/spool/asterisk/monitor directory.

What am I missing? Probably something simple.

Any words of wisdom?

Glen

On 4/6/2011 07:29, Dan Journo wrote:
>
> > I am looking for a solution to record calls that come into our Asterisk
>
> > server. I am hoping for something that is easy to use - however, if I
>
> > have to modify it to make it easier to use, I do not mind.
>
> > Does anyone know of any opensource or otherwise solutions out there 
> that
>
> > I can try out?
>
> We give our clients to option of either recording all calls, or 
> allowing the operator to press *1 during a call to start recording 
> manually.
>
> Using Asterisk 1.4, this is what we do:-
>
> We created a Macro in extensions.conf like this:-
>
>       [macro-mixmon]
>
>       exten => s,1,GotoIf($["${XAD}" = "0" | "${XAD}" = 
> ""]?startrec:donothing)
>
>       exten => s,n(startrec),GotoIf($["${ARG1}"=""]?beep:nobeep)
>
>       exten => s,n(beep),Playback(/var/lib/asterisk/sounds/rec1)
>
>       exten => s,n(nobeep),Set(XAD=1)
>
>       exten => s,n,MixMonitor(FILENAME.wav,b)
>
>       exten => s,n(donothing),MacroExit
>
> (please note, FILENAME.wav is usually ${UNIQUEID:0:10}, but I changed 
> it to make it easier for you to understand. You'll need to change it 
> back to something like ${UNIQUEID:0:10}.wav if you are recording 
> multiple calls because otherwise they'll be constantly saved to 
> FILENAME.wav and you'll lose all the previous calls.)
>
> (please note, /var/lib/asterisk/sounds/rec1 is a beep tone so that the 
> operator knows that he's successfully started the recording.)
>
> Then to recording every call, we add this before the 
> DIAL(SIP/extension) command in extensions.conf:-
>
>       exten => _9.,14,Macro(mixmon,nobeep)
>
> If you don't want to record every call, you can give the operator the 
> option of press *1. We did this by adding the following to features.conf:-
>
>       MixMonApp => *1,self/both,Macro,mixmon
>
> Hope that helps.
>
> Dan Journo
>
> Kesher Communications (UK)
>
> Business Phone Systems <http://www.keshercommunications.com/> | Hosted 
> PBX <http://www.keshercommunications.com/hostedpbx.html>
>
>
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