[asterisk-users] Hold problem with Queue

[Satish Patel]

We need logs or console output

--
Sent from my iPhone

On Apr 1, 2011, at 9:01 AM, Elensarde <elensarde at gmail.com> wrote:

> Yes, when the caller are in the queue
>
> New informations :
>
> - If  A call B directly and B hold A, it's work...
> - Test with Asterisk 1.8.0, 1.8.1, 1.8.2, same problems...
> - Phones : Cisco SPA502G / SPA508G / SPA509G
>
> 2011/4/1 Satish Patel <satish_lx at hotmail.com>:
>> Do you have music on hold configure?
>>
>> --
>> Sent from my iPhone
>>
>> On Apr 1, 2011, at 3:39 AM, Elensarde <elensarde at gmail.com> wrote:
>>
>>> Hello List,
>>>
>>> First, sorry for my bad English skill, I'm French.
>>>
>>> We have an asterisk 1.8.3.2 built from sources with a simple Queue :
>>>
>>> [TestQueue]
>>> strategy=ringall
>>> timeout=15
>>> retry=1
>>> timeoutpriority=conf
>>> ringinuse=yes
>>> wrapuptime=2
>>>
>>> member => SIP/002E31,0,Agent A
>>> member => SIP/1CA3F2,0,Agent B
>>> member => SIP/E08972,0,Agent C
>>>
>>>
>>> And this dialplan (extension.ael) :
>>>
>>> 3600 => {
>>>   Answer();
>>>   Queue(TestQueue,,,,60);
>>>
>>>   Playback(invalid);
>>>   Hangup();
>>> }
>>>
>>>
>>> When somebody call this exten, an Agent take the call without  
>>> problems.
>>> But when he want hold this, phone try to hold the caller without  
>>> success.
>>> Finally, no signal in the caller-line and the agent-line is hangup
>>> (for the phone), I not have errors or warnings in logs...
>>>
>>> Any ideas ?
>>>
>>> Thanks in advance, and kind regards,
>>>
>>> Elensarde
>>>
>>> --
>>> _____________________________________________________________________
 

>>> -- Bandwidth and Colocation Provided by http://www.api-digital.com  
>>> --
>>> New to Asterisk? Join us for a live introductory webinar every  
>>> Thurs:
>>>              http://www.asterisk.org/hello
>>>
>>> asterisk-users mailing list
>>> To UNSUBSCRIBE or update options visit:
>>>  http://lists.digium.com/mailman/listinfo/asterisk-users
>>>
>>
>> --
>> _____________________________________________________________________
>> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>> New to Asterisk? Join us for a live introductory webinar every Thurs:
>>              http://www.asterisk.org/hello
>>
>> asterisk-users mailing list
>> To UNSUBSCRIBE or update options visit:
>>  http://lists.digium.com/mailman/listinfo/asterisk-users
>>
>
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> New to Asterisk? Join us for a live introductory webinar every Thurs:
>               http://www.asterisk.org/hello
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>