[asterisk-users] Hold problem with Queue

Satish Patel satish_lx at hotmail.com
Fri Apr 1 07:23:22 CDT 2011


Do you have music on hold configure?

--
Sent from my iPhone

On Apr 1, 2011, at 3:39 AM, Elensarde <elensarde at gmail.com> wrote:

> Hello List,
>
> First, sorry for my bad English skill, I'm French.
>
> We have an asterisk 1.8.3.2 built from sources with a simple Queue :
>
> [TestQueue]
> strategy=ringall
> timeout=15
> retry=1
> timeoutpriority=conf
> ringinuse=yes
> wrapuptime=2
>
> member => SIP/002E31,0,Agent A
> member => SIP/1CA3F2,0,Agent B
> member => SIP/E08972,0,Agent C
>
>
> And this dialplan (extension.ael) :
>
> 3600 => {
>    Answer();
>    Queue(TestQueue,,,,60);
>
>    Playback(invalid);
>    Hangup();
> }
>
>
> When somebody call this exten, an Agent take the call without  
> problems.
> But when he want hold this, phone try to hold the caller without  
> success.
> Finally, no signal in the caller-line and the agent-line is hangup
> (for the phone), I not have errors or warnings in logs...
>
> Any ideas ?
>
> Thanks in advance, and kind regards,
>
> Elensarde
>
> --
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