[asterisk-users] Problem of "Playing 'pbx-transfer'"

[kamrun nahar bina]

Our codec is ulaw.
We tested snom to snom, x-lite to x-lite.  We are getting same problems as
usual.
I alse tested for another device like linksys to snom, x-lite to snom.
mobile phone to snom or x-lite. The same problem occurs for above two
options.
We sometimes hear transfer' s sound, sometime cannot hear transfer sound.
The same problem for answering machine.
Is it the load problem or something else? Is there any solution for this
problem?

our system is like as:
The number of User agent is: 1650
The number of Actual registered user agent is: 600

version of asterisk: 1.4.23.1

our memory size is 4GB.
concurrent calls no : 30.

Thanks in advance

Nahar

On Mon, May 10, 2010 at 8:25 PM, Adolphe Cher-aime <acheraime at gmail.com>wrote:

> Try x-lite to x-lite, snom to snom . That may be a codec problem.
>
> Which codec are you using?
>
>
> Adolphe Cher-aime
> From my Iphone
>
> On May 9, 2010, at 11:11 PM, "Dovid Bender" <asteriskusers at dovid.net>
> wrote:
>
> Process of elemination. Test with multiple phones, check the codec being
> used and make sure the file is there and available.
>
>
> ----- Original Message -----
> *From:* kamrun nahar bina <bina187 at gmail.com>
> *To:* <asterisk-users at lists.digium.com>asterisk-users at lists.digium.com
> *Sent:* Friday, May 07, 2010 07:33
> *Subject:* [asterisk-users] Problem of "Playing 'pbx-transfer'"
>
> Dear all,
>
> We have been using asterisk for 4 years. Now we have got problems which
> occurs during the attended transfer.
> During attended transfer, sometimes we cannot hear the sound of 'pbx-transfer'.
>
> I cannot understand why this is happening?
> log is :
>
>
>  -- Started music on hold, class 'default', on SIP/113.34.235.13-b7a3f110
>
> -- <SIP/0000185148-092db338> Playing 'pbx-transfer' (language 'jp')
>
>
> Although it is showing Playing 'pbx-transfer' (language 'jp'), but it cannot hear 'pbx-transfer' sound
> Sometimes we can hear the sound of 'pbx-transfer'.
> is it the problem of network load or phone-set or something else? Please let me know. I am using x-lite and snom 300.
>
> Before i tested it for memory load, And found out that it is not a memory problem.
>
> Our system is as like as:
> The number of User agent is: 1650
> The number of Actual registered user agent is: 600
>
>
> Our System configuration is :
>
> IBM X3550
> CPU: Intel(R) Xeon(R) CPU X5460 @ 3.16GHz
>
> HDD: 3.5 SATA 1TB x 2
> version of asterisk: 1.4.23.1
>
> our memory size is 4GB.
> concurrent calls no : 30.
> Our memory condition is below :
>
>
>
> Cpu(s):  0.3%us,  0.7%sy,  0.0%ni, 98.5%id,  0.0%wa,  0.1%hi,  0.3%si,
>
> 0.0%st
> Mem:   4147888k total,  3986540k used,   161348k free,    76852k buffers
> Swap:  2031608k total,       56k used,  2031552k free,  3170396k cached
>
>
>   PID USER      PR  NI  VIRT  RES  SHR S %CPU %MEM    TIME+  COMMAND
>
> 23160 root      15   0  440m 415m 5688 S  4.3 10.3 398:13.93 asterisk
>
> Our disk space condition is below:
> Filesystem            Size  Used Avail Use% Mounted on
>
> /dev/mapper/VolGroup00-LogVol00
>                       901G  245G  610G  29% /
>
> /dev/sda1              99M   18M   77M  19% /boot
> tmpfs                 2.0G     0  2.0G   0% /dev/shm
>
>
> Asterisk and the User-Agent is connected through the Internet.
>
> ......And Is there any solution to solve this problem? I have
> investigated in several places but I cannot find out the reason?
> I need this solution very urgently. Is there any one who can solve this problem?
>
> --
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> --
> _____________________________________________________________________
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>               http://www.asterisk.org/hello
>
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