[asterisk-users] shoretel pbx

[Jerry Geis]

I am using asterisk connected to shoretel pbx using SIP trunk that then 
is connected to PRI to the world.
connection is there and I can make calls out.

HOwever, as soon as I place the call with a call file it is telling me 
the call was answered and my cell phone
has not even rang yet.

What is not set right on the shortel end to provide me call progress on 
the PRI connection - not the SIP connection.

I need to know when the call is answered on the PRI side not the SIP side.

Thanks,

Jerry