[asterisk-users] "Failed to play transfer sound! " during attended transfer

Alyed alyed at vivoxie.com
Fri Mar 26 00:32:46 CDT 2010


If you didn't have this problem before I'll check up for any changes lately
(i suppose you have done so, but ask this just to be safe)
I see you have lots of agents and also lots of hard disk space, so I guess
disk space is not an issue. Please check it anyway.

how many concurrent calls you have? 2 GB in RAM seems little against 600
registered agents.

Alyed


2010/3/25 kamrun nahar bina <bina187 at gmail.com>

> Dear sir,
>
> We have been using asterisk for 4 years. Now we have got problems which
> occurs during the attended transfer.
> But we are not always getting this problem. Sometimes it happens. But now
> we cannot understand why this is happening?
>
> problem is:"Failed to play transfer sound! "
>
> The log of asterisk is as like as followings:
>
> [Mar 25 17:58:40] DEBUG[23168] chan_sip.c: Invalid SIP message -
> rejected , no callid, len 366
>
> [Mar 25 17:58:40] DEBUG[13617] audiohook.c: Write factory 0x1bfa000c was
> pretty quick last time, waiting for them.
> [Mar 25 17:58:40] DEBUG[13579] audiohook.c: Read factory 0x1bd61fe0 was
> pretty quick last time, waiting for them.
>
> [Mar 25 17:58:40] DEBUG[23168] chan_sip.c: Setting SIP_ALREADYGONE on
> dialog 5bd1acee539e699b4f5e79c94a348361 at 113.34.235.8
>
> [Mar 25 17:58:40] DEBUG[23168] chan_sip.c: Received bye, issuing owner
> hangup
> [Mar 25 17:58:40] DEBUG[13617] audiohook.c: Write factory 0x1bfa000c was
> pretty quick last time, waiting for them.
> [Mar 25 17:58:40] WARNING[13591] res_features.c: Failed to play transfer
>
> sound!
>
> Our system is as like as:
> The number of User agent is: 1650
> The number of Actual registered user agent is: 600
>
> Our System configuration is :
> IBM X3550
> CPU: Intel(R) Xeon(R) CPU X5460 @ 3.16GHz
>
> Memory: 2GB
> HDD: 3.5 SATA 1TB x 2
> version of asterisk: 1.4.23.1
>
> Asterisk and the User-Agent is connected through the Internet.
>
> ......And Is there any solution to solve this problem? We have investigated in several places but we cannot find out the reason?
> We need this solution very urgently. We are eagerly waiting for reply.
>
> Thanks in advance
>
> Nahar
>
>
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