[asterisk-users] adding agent with 2 phones to a queue

[Rob Hillis]

Your best option is likely to be to create a separate context that calls
both numbers, like so...

[agents]
exten => 1,Dial(SIP/0317998975&SIP/0317998985)

...then add Local/1 at agents to the queue.

On 03/14/10 00:03, Magnus Benngård wrote:
>
> Hi!
>
> We have alot of users who are having 2 phones, 1 fixed and 1 DECT.
>
> I am looking for a way to log them into a queue and let both phone
> rings. Let me try to explain:
>
> 0317998975 is a fixed phone, 0317998985 is a DECT. 0317998989 is a queue.
>
> queue add member SIP/0317998975 to 0317998989 works ofc.
>
> sip*CLI> queue show 0317998989
> 0317998989 has 0 calls (max unlimited) in 'rrmemory' strategy (0s
> holdtime, 0s talktime), W:0, C:0, A:1, SL:0.0% within 0s
>    Members:
>       SIP/0317998975 (dynamic) (Not in use) has taken no calls yet
>
> But what i would like to do is something like:
>
> queue add member SIP/0317998975&SIP/0317998985 to 0317998989
>
> But that doesnt work. :(
>
> sip*CLI> queue show 0317998989
> 0317998989 has 0 calls (max unlimited) in 'rrmemory' strategy (0s
> holdtime, 0s talktime), W:0, C:0, A:1, SL:0.0% within 0s
>    Members:
>       SIP/0317998975&SIP/0317998985 (dynamic) (Unknown) has taken no
> calls yet
>
> Did try to add a hint: "exten =>
> kalle,hint,SIP/0317998975&SIP/0317998985" just for testing purposes,
> that did work:
>
> kalle at inputinterior.se    : SIP/0317998975&SIP/0 
> State:Idle            Watchers  0
>
> But I cant figure out howto "connect" the queue with "kalle", or maybe
> it is not possible?
>
> /Magnus
>