[asterisk-users] Phones won't stop ringing

[Jeff Brower]

Chris-

Sounds like the Toyota bug has migrated to Asterisk... it's mutated into runaway ringing :-)

-Jeff

Sorry for my attempt at levity; just couldn't help it plus I'm sure Digium guys will know how to resolve.


> We're having an issue that isn't easily googleable so I thought I might might try here.
>
> We have several customers who want all their extensions to ring on incoming calls.   Frankly I think it is craziness
> to ring 11 extensions all at once but that is how they want it.
>
> We're doing this by creating an incoming route that goes to a hunt list containing all the extensions.
>
> This normally works fine but occasionally when someone picks up the call other phones don't seem to realize the call
> has been answered and will continue to ring.   On at least once occasion I saw a call that went to voicemail and all
> the phones continued to ring.   When this happens the phones will continue to ring forever.   The only way to stop
> them from ringing is to pickup the handset at which time they realize there is no call and reset.
>
> I'm pretty sure the underlying cause of this problem is funkiness in their network but it just seems to happen too
> easily and then once it stops it won't stop.    Even if this is caused by network issues is there anything I can do to
> mitigate the problem.   Just seems wrong that the phones would continue to ring forever.
>
> Chris
>
>
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