[asterisk-users] Asterisk distribution for a Call Center

adriano ghezzi adriano.ghezzi at gmail.com
Tue Jun 22 16:33:33 CDT 2010


I suggest
asterisk
+free pbx
+astercc
ideal till 15 seats.
you have queue agents and acd
hth

Adriano.


2010/6/22 Alejandro Cabrera Obed <aco1967 at gmail.com>:
> Dear all, I need to build a PBX based on Asterisk for a call center. I
> have worked with raw Asterisk but it's hard to work for big
> implementations think.
>
> Also I have worked with Trixbox CE for a small bussines and it was
> prette good, but I have not have many features like ACD. I know there
> is another  version called Trixbox PRO -specially Call Center edition-
> that's not free but has got more features like ACD and billing.
>
> I've heart about AsteriskNow and I know it's free.
>
> What distribution/version do you recommend to me in order to implement
> a call center and taking into account I'm not an expert in programming
> from Asterisk CLI ???
>
> Thanks a lot
>
> Alejandro
>
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