[asterisk-users] Asterisk distribution for a Call Center

Edwin Quijada listas_quijada at hotmail.com
Tue Jun 22 14:11:10 CDT 2010


The best option JUST ASTERISK without anything else.

Maybe you need hire somebody with expereince with callcenter.

*-------------------------------------------------------* 
*-Edwin Quijada 
*-Developer DataBase 
*-JQ Microsistemas 
*-Soporte PostgreSQL
*-www.jqmicrosistemas.com
*-809-849-8087
*-------------------------------------------------------*




 
> Date: Tue, 22 Jun 2010 15:21:18 -0300
> From: aco1967 at gmail.com
> To: asterisk-users at lists.digium.com
> Subject: [asterisk-users] Asterisk distribution for a Call Center
> 
> Dear all, I need to build a PBX based on Asterisk for a call center. I
> have worked with raw Asterisk but it's hard to work for big
> implementations think.
> 
> Also I have worked with Trixbox CE for a small bussines and it was
> prette good, but I have not have many features like ACD. I know there
> is another version called Trixbox PRO -specially Call Center edition-
> that's not free but has got more features like ACD and billing.
> 
> I've heart about AsteriskNow and I know it's free.
> 
> What distribution/version do you recommend to me in order to implement
> a call center and taking into account I'm not an expert in programming
> from Asterisk CLI ???
> 
> Thanks a lot
> 
> Alejandro
> 
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