[asterisk-users] Delay in IVR

[Sasa]

Hi, in trixbox I don't know what create an extension with letter but only 
with number.
Thanks.

------

   Salvatore.



----- Original Message ----- 
From: "Kingsley Tart" <kingsley at skymarket.co.uk>
To: "Asterisk Users Mailing List - Non-Commercial Discussion" 
<asterisk-users at lists.digium.com>
Sent: Wednesday, June 02, 2010 5:34 PM
Subject: Re: [asterisk-users] Delay in IVR


> On Mon, 2010-05-24 at 14:41 +0100, Kingsley Tart wrote:
>> On Mon, 2010-05-24 at 15:09 +0200, Sasa wrote:
>> > HI, I have in 'inbound route' a IVR, with press 1 or 2 the destination 
>> > call
>> > is always a ring group called '600', my problem is that after press 1 
>> > (but
>> > this problem is present also with press 2) before that the inbound call 
>> > is
>> > transfer to extension pass 10/11 seconds !
>> > In attach log file about incoming call.
>> > I use Trixbox with Asterisk-1.6.0.10.
>>
>> I know nothing of Trixbox but I had a problem with my own dialplan where
>> there was a delay with the user selecting 0 from my IVR menu. It turned
>> out that because my extensions all started with 0 (they were real phone
>> numbers), asterisk thought that the caller might be starting to type one
>> of the valid extensions and so waited for the timeout (digit timeout I
>> think) before it went further.
>>
>> To see if that's your problem, try seeing whether a menu option that
>> won't match the start of any of your defined extensions happens more
>> quickly.
>>
>> I got around it by having the IVR in a different context where the
>> extensions started with a letter, so no entered digits would match.
>
> Salvatore,
>
> Did this help?
>
> -- 
> Cheers,
> Kingsley.
>
>
> -- 
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