[asterisk-users] Call not going through and failing because "never answered"

Andy Beak andrewb at cellsmart.co.za
Tue Jul 20 11:19:51 CDT 2010


Ah genius :)  I had tried tcpdump but kept getting a "permission denied" 
error.  When you suggested it I remembered to set AppArmor to complain 
and so now I have a dump of my traffic.  Thanks!  Wireshark is 
illuminating, I think this is a routing error.



On 20/07/2010 05:52 PM, tdensmore wrote:
>    For a quick and dirty view, from your asterisk box, do:
>
> tcpdump host 192.168.34.1
>
> and make a test call. For a pcap file you can read with wireshark,
> instead do
>
> tcpdump host 192.168.34.1 -s1500 -w FILENAME.pcap
>
> where FILENAME is whatever you think is meaningful.  This will show you
> what's being sent back and forth.
>
>
>
> On 7/20/2010 9:36 AM, Andy Beak wrote:
>    
>> Hi,
>>
>> No that is the correct address.  I know it is an internal IP.
>>
>> We have our machine hosted in racks at our SIP providers data center.
>>
>> They've patched a new port to our cabinet and linked that to a gateway
>> (172.28.20.105).
>>
>> As long as we use that gateway (and the IP address they assigned to
>> us) our traffic will reach their SBC.
>>
>> I've confirmed that traceroute follows the path it is supposed to:
>>
>> traceroute to 192.168.34.1 (192.168.34.1), 30 hops max, 60 byte packets
>>   1  192.168.0.1 (192.168.0.1)  0.656 ms  0.562 ms  0.501 ms
>>   2  172.28.20.105 (172.28.20.105)  1.211 ms  1.209 ms  1.196 ms
>>   3  192.168.34.5 (192.168.34.5)  23.270 ms  23.269 ms  23.328 ms
>>   4  * * *
>>   5  * * *
>>   6  * * *^C
>>
>> Is there a way to test in Asterisk if it is able to reach a particular
>> IP address?  Do you think that there is a routing problem here?
>>
>> Thanks,
>>   Andy
>>
>>
>>
>>
>> On 20/07/2010 04:58 PM, Zeeshan Zakaria wrote:
>>      
>>> This "host=192.168.34.1" is where you'll put your provider's IP
>>> address. Currently you are using some local address which is not your
>>> provider's IP address. Where did you get it from? Call your providrr
>>> and ask them the IP address of the server where you'll be sending
>>> your calls.
>>>
>>> Zeeshan A Zakaria
>>>
>>> -- 
>>> www.ilovetovoip.com<http://www.ilovetovoip.com>
>>>
>>>        
>>>> On 2010-07-20 10:27 AM, "Andy Beak"<andrewb at cellsmart.co.za
>>>> <mailto:andrewb at cellsmart.co.za>>  wrote:
>>>>
>>>> Hi,
>>>>
>>>> I set my list to subscribe to digest and I can't see how to reply to
>>>> your reply without starting a new thread.
>>>>
>>>> There is no need for SIP username and password because the provider
>>>> authenticates me on my IP address.
>>>>
>>>> I thought that "host=192.168.34.1" would be the sip provider IP
>>>> address.
>>>>
>>>> At this point I don't need to accept incoming calls or place
>>>> VOIP-to-VOIP.  All I need to do is connect to their PBX to place a
>>>> call to a cellphone.
>>>>
>>>> I reread all the documentation I could find and couldn't see where
>>>> else in sip.conf I should set the provider IP.
>>>>
>>>> Thanks for your reply,
>>>>   Andy
>>>>
>>>>
>>>>
>>>>          
>>>>> In your sip.conf, there is no mention of your sip provider's IP
>>>>>            
>>>> address, username and secret (pa...
>>>>
>>>> www.ilovetovoip.com<http://www.ilovetovoip.com>
>>>> <http://www.ilovetovoip.com>
>>>>
>>>>
>>>>
>>>>          
>>>>> On 2010-07-20 5:09 AM, "Andy Beak"<andrewb at xxxxxxxxxxxxxxx
>>>>>            
>>>> <mailto:andrewb at xxxxxxxxxxxxxxx<mailto:andrewb at xxxxxxxxxxxxxxx>>>
>>>> wr...
>>>>
>>>> -- 
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>>>> <http://www.api-digital.com>   --
>>>>
>>>>
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>>>>
>>>>
>>>> -- 
>>>> _____________________________________________________________________
>>>> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
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>>      
>
>    

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