[asterisk-users] Call not going through and failing because "never answered"

Andy Beak andrewb at cellsmart.co.za
Tue Jul 20 10:36:50 CDT 2010


Hi,

No that is the correct address.  I know it is an internal IP.

We have our machine hosted in racks at our SIP providers data center.

They've patched a new port to our cabinet and linked that to a gateway 
(172.28.20.105).

As long as we use that gateway (and the IP address they assigned to us) 
our traffic will reach their SBC.

I've confirmed that traceroute follows the path it is supposed to:

traceroute to 192.168.34.1 (192.168.34.1), 30 hops max, 60 byte packets
  1  192.168.0.1 (192.168.0.1)  0.656 ms  0.562 ms  0.501 ms
  2  172.28.20.105 (172.28.20.105)  1.211 ms  1.209 ms  1.196 ms
  3  192.168.34.5 (192.168.34.5)  23.270 ms  23.269 ms  23.328 ms
  4  * * *
  5  * * *
  6  * * *^C

Is there a way to test in Asterisk if it is able to reach a particular 
IP address?  Do you think that there is a routing problem here?

Thanks,
  Andy




On 20/07/2010 04:58 PM, Zeeshan Zakaria wrote:
>
> This "host=192.168.34.1" is where you'll put your provider's IP 
> address. Currently you are using some local address which is not your 
> provider's IP address. Where did you get it from? Call your providrr 
> and ask them the IP address of the server where you'll be sending your 
> calls.
>
> Zeeshan A Zakaria
>
> --
> www.ilovetovoip.com <http://www.ilovetovoip.com>
>
>> On 2010-07-20 10:27 AM, "Andy Beak" <andrewb at cellsmart.co.za 
>> <mailto:andrewb at cellsmart.co.za>> wrote:
>>
>> Hi,
>>
>> I set my list to subscribe to digest and I can't see how to reply to 
>> your reply without starting a new thread.
>>
>> There is no need for SIP username and password because the provider 
>> authenticates me on my IP address.
>>
>> I thought that "host=192.168.34.1" would be the sip provider IP address.
>>
>> At this point I don't need to accept incoming calls or place 
>> VOIP-to-VOIP.  All I need to do is connect to their PBX to place a 
>> call to a cellphone.
>>
>> I reread all the documentation I could find and couldn't see where 
>> else in sip.conf I should set the provider IP.
>>
>> Thanks for your reply,
>>  Andy
>>
>>
>>
>> > In your sip.conf, there is no mention of your sip provider's IP 
>> address, username and secret (pa...
>>
>> www.ilovetovoip.com <http://www.ilovetovoip.com> 
>> <http://www.ilovetovoip.com>
>>
>>
>>
>> > On 2010-07-20 5:09 AM, "Andy Beak" <andrewb at xxxxxxxxxxxxxxx 
>> <mailto:andrewb at xxxxxxxxxxxxxxx <mailto:andrewb at xxxxxxxxxxxxxxx>>> wr...
>>
>> -- 
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