[asterisk-users] Mitel integration

[Duncan Turnbull]

Having looked at the outputs into PMS they are very simple stop start records. Line by line text that can easily be recreated. They have about 4-5 fields, origin number, destination, time of call,  duration, or similar things

Usually they go out via a serial port or TCP port expecting a terminal to receive them so plugging into them will quickly show you what you need.

Its not that you need to match the Mitel, you need to match the PMS. Best to talk to them but I have looked at it for a couple of customers who are still deciding and helped them fix their PBXs when they broke and its pretty straight forward. You just need to be able to output to either a serial or TCP port .

Cheers Duncan

On 28/01/2010, at 6:01 AM, Jeff LaCoursiere wrote:

> 
> 
> On Wed, 27 Jan 2010, Mark Wiater wrote:
> 
>> the mitel 3300 sends SMDR on TCP 1752.  It spews software and hardware 
>> logs in the same manner, different ports.
> 
> This particular model (need to get the model number) has a serial 
> connection.  I'm all for putting a serial sniffer between them (if they 
> let me!), but was really hoping someone had already done this and could 
> give me a headstart.
> 
> I'll investigate the ethernet options, though, as that would make more 
> sense anyway!  If the PMS will talk over ethernet I'll try to pretend to 
> be a 3300.
> 
> Cheers,
> 
> j
> 
>> 
>> On 1/27/2010 11:00 AM,  Steve Howes said:
>>> On 27 Jan 2010, at 15:48, Jeff LaCoursiere wrote:
>>>> Sounds good to me, but without the spec I'm stuck in a catch 22!
>>> 
>>> tcpdump? (assuming IP). Bet its fairly simple plain text or something.
>>> 
>>> Steve
>>> 
>> 
> 
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