[asterisk-users] CDR messed up when using queue

[Danny Nicholas]

forkCDR might be helpful;  also, you might want to check all of the CDR
fields.

 

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From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of jonas kellens
Sent: Wednesday, January 27, 2010 3:25 AM
To: Asterisk Mailing
Subject: [asterisk-users] CDR messed up when using queue

 

Hello list,

I'm using an IVR where the caller chooses between 1. sales 2. support.
When choosing 1 the caller is directed to the sales-queue when choosing 2
the caller is directed to the support-queue.
Then the caller is directed to a free agent.

I notice in the CDR-rapports that the destination is always '1' or '2',
namely the DTMF-digit that the caller presses.

How can I get here the name of the agent or its number as final destination
of the call ??

Kind regards,

Jonas. 

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