[asterisk-users] Call recordings and sensitive information

Julian Lyndon-Smith asterisk at dotr.com
Mon Jan 25 11:07:26 CST 2010


Yeah, was looking at this - my "issue" is that the dialplan is already
running (the channel is already bridged to a SIP phone), so how do I tell it
*which* channel to pause ?

Julian

2010/1/25 Danny Nicholas <danny at debsinc.com>

>  Check this link
>
> http://www.voip-info.org/wiki/view/Asterisk+cmd+Monitor
>
>
>
> Depending on your release, you can “pause” and “un-pause” monitoring.
>
>
>  ------------------------------
>
> *From:* asterisk-users-bounces at lists.digium.com [mailto:
> asterisk-users-bounces at lists.digium.com] *On Behalf Of *Julian
> Lyndon-Smith
> *Sent:* Monday, January 25, 2010 8:22 AM
> *To:* Asterisk Users Mailing List - Non-Commercial Discussion
> *Subject:* [asterisk-users] Call recordings and sensitive information
>
>
>
> During a telephone conversation with a customer, they sometimes give card
> details over the phone. under the pci-dss regulations we are not allowed to
> record the conversation where the details are being given. Is there a "mute
> command" or pause that can be sent to MixMonitor ?
>
>
>
> How has anyone else solved this issue ?
>
>
>
> Many thanks
>
>
>
> Julian
>
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