[asterisk-users] Call recordings and sensitive information

Julian Lyndon-Smith asterisk at dotr.com
Mon Jan 25 08:22:07 CST 2010


During a telephone conversation with a customer, they sometimes give card
details over the phone. under the pci-dss regulations we are not allowed to
record the conversation where the details are being given. Is there a "mute
command" or pause that can be sent to MixMonitor ?

How has anyone else solved this issue ?

Many thanks

Julian
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