[asterisk-users] Polycom Mute Problem

[Michael]

Hey Yall

I have an interesting situation. When a person is on the phone (Polycom 501)
and another call hits the phone the phone mutes on the users side not the
person outside the asterisk system. It stays mute until the call goes to
voicemail. Its like the beep we should get from the call waiting has turned
into dead silence.

Any ideas 

Thanks

Michael D Mosier
 

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