[asterisk-users] Beginners Guide to setting up a Call Centre

[Doug Lytle]

Peter Childs wrote:
>
> I'm not an expert on phones, I'm just an IT guy who thinks he might
> have a solution to a problem, that is not really his problem but is
>    

Then you'll need to be prepared to do a LOT of reading.  You'll want to 
start off on:

http://voip-info.org

Then there is the Asterisk documentation project:

http://www.asteriskdocs.org/


You'll also want to download and read the Asterisk book:

http://downloads.oreilly.com/books/9780596510480.pdf


Doug