[asterisk-users] asterisk sudden restart - 1.4.18.1 - Resolved after upgrade to 1.4.22.1

das sandesh sandesh440 at gmail.com
Fri Feb 19 15:54:25 CST 2010


Hi Leif,

Thanks for the information. I checked the /tmp/ folder and there was core
#### files and I tried to back trace it but it was not showing the cause of
that crash, but anyhow, I upgraded our Asterisk system to 1.4.22.1 and from
past few days its going on fine. I have also researched and found that
version 1.4.17/18.1 had the issue of channel stuck up as well as random
asterisk crashes.

Regards
Sandesh



On Thu, Feb 11, 2010 at 6:29 AM, Leif Madsen
<leif.madsen at asteriskdocs.org>wrote:

> das sandesh wrote:
> > Hi,
> >
> > Asterisk got stopped this morning after 20 minutes and phones went to
> > 'No Service' and then got started automatically after 20 min, as I could
> > see in the full log that asterisk got started at so and so time:
> > [Feb 10 08:29:31] VERBOSE[31013] logger.c: Asterisk Event Logger Started
> > /var/log/asterisk/event_log
> > [Feb 10 08:29:31] VERBOSE[31013] logger.c: Asterisk Dynamic Loader
> Starting:
> >
> > But I am trying to find why did it stopped (and there was no record of
> > asterisk stopped?) and then get restarted.....In the log I could also see
> :
> >
> > [Feb 10 08:02:05] VERBOSE[7027] logger.c:     -- Incoming call: Got SIP
> > response 500 "CSeq Number Out of order" back from 192.168.10.16
> > [Feb 10 08:02:05] VERBOSE[7027] logger.c:     -- Incoming call: Got SIP
> > response 500 "CSeq Number Out of order" back from 192.168.10.16
> > [Feb 10 08:02:05] VERBOSE[7027] logger.c:     -- Incoming call: Got SIP
> > response 500 "CSeq Number Out of order" back from 192.168.10.16
> > [Feb 10 08:02:08] VERBOSE[7004] logger.c:     -- Remote UNIX connection
> > [Feb 10 08:02:08] VERBOSE[28272] logger.c:     -- Remote UNIX connection
> > disconnected
> >
> > During this period (from 8:02 till 8:29) all the phones went to 'No
> > Service'....I checked all the logs and could not find any reason why it
> > was down or any log that shows asterisk was down at that point......any
> > ideas are appreciated...
>
> Check /tmp/ as there may be a core.##### file there which you could
> generate a
> backtrace from to determine the issue (if you're able to understand what is
> outputs :))
>
> At the least, if such a core file exists, then you could line it up with
> the
> time to see if that was indeed the case. If there is a core file, it means
> something caused Asterisk to crash.
>
> > Asterisk version: 1.4.18.1
>
> This version is quite old, and if the issue was a crash that brought the
> system
> down momentarily, it is possible this issue may already be resolved.
>
> Leif!
>
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