[asterisk-users] Contradiction between 2 AMI actions QueueSummary and Queuestatus

Asterisk Man theasteriskman at gmail.com
Mon Dec 20 04:57:36 UTC 2010


Let me explain this with some more details.
I have 2 members logged into Queue 'retailBanking' using AddQueueMember
application on 2 different softphones.
The softphones from which these 2 members were added, later unregistered
from Asterisk.

I then fired below mentioned AMI actions and observed the output.
'QueueSummary' didn't show any member logged into 'retailBanking', where as
'Queuestatus' did show members with 'QueueMember' event.


Is this bug or intended behavior?
Should I submit a bug report?

On Fri, Dec 17, 2010 at 4:59 PM, Asterisk Man <theasteriskman at gmail.com>wrote:

> Asterisk Version: 1.8.0
> Members are added through AddQueueMember in realtime Queues
>
>
> On Fri, Dec 17, 2010 at 4:52 PM, Asterisk Man <theasteriskman at gmail.com>wrote:
>
>> Guys,
>> Why is such contradiction between 2 AMI actions QueueSummary and
>> Queuestatus?
>> Look at LoggedIn of QueueSummary and Event: QueueMember.
>> Also LongestHoldTime of QueueSummary does not give correct value.
>>
>> -------------------------------------
>>
>> Action: QueueSummary
>> Queue: retailBanking
>>
>> Response: Success
>> Message: Queue summary will follow
>>
>> Event: QueueSummary
>> Queue: retailBanking
>> LoggedIn: 0
>> Available: 0
>> Callers: 0
>> HoldTime: 22
>> TalkTime: 231
>> LongestHoldTime: 0
>>
>> Event: QueueSummaryComplete
>> -------------------------------------
>> Action: Queuestatus
>> Queue: retailBanking
>>
>> Response: Success
>> Message: Queue status will follow
>>
>> Event: QueueParams
>> Queue: retailBanking
>> Max: 0
>> Strategy: rrmemory
>> Calls: 0
>> Holdtime: 22
>> TalkTime: 231
>> Completed: 5
>> Abandoned: 4
>> ServiceLevel: 0
>> ServicelevelPerf: 0.0
>> Weight: 0
>>
>> Event: QueueMember
>> Queue: retailBanking
>> Name: agent2
>> Location: SIP/1110
>> Membership: dynamic
>> Penalty: 0
>> CallsTaken: 1
>> LastCall: 1292570332
>> Status: 5
>> Paused: 0
>>
>> Event: QueueMember
>> Queue: retailBanking
>> Name: agent1
>> Location: SIP/1111
>> Membership: dynamic
>> Penalty: 0
>> CallsTaken: 3
>> LastCall: 1292581231
>> Status: 5
>> Paused: 0
>>
>> Event: QueueStatusComplete
>> -------------------------------------
>>
>> --AsteriskMan
>>
>
>
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