[asterisk-users] Polycom Park by EFK

Ryan Wagoner rswagoner at gmail.com
Sat Dec 4 04:41:38 UTC 2010


On Fri, Dec 3, 2010 at 8:02 PM, Andrew Joakimsen <joakimsen at gmail.com> wrote:
> Has anyone gotten one-touch call parking to work on Polycom phones via
> the Enhanced Feature Keys feature working? I've looked at various
> examples, they appear correct, but the phones (501, 3.1.x firmware)
> show the Park button while in a call but this does not actually cause
> the call to be parked. Doing a SIP debug, I don't see that anything is
> transmitted as a result of pressing the call park key. My
> understanding of the below configuration is it should cause the DTMF
> sequence #70 to be sent across the SIP channel -- but it isn't.
>

I have mine configured to park using the softkey settings. The action
does a phone side blind transfer to 70.

  <softkey
    softkey.1.label="Park Call"
    softkey.1.action="$FTransfer$$FDialpad7$$FDialpad0$$FDialpadPound$$Cp3$$Chu$"
    softkey.1.enable="1"
    softkey.1.use.active="1"
    softkey.1.use.hold="1"
    softkey.1.precede="0"
  />

Ryan



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