[asterisk-users] RTP Timeouts not clearing calls

[Paddy Grice]

Hi there

I hope someone can help - I am having a big problem getting calls cleared
from several asterisk systems when RTP timeouts occur.

It appears that asterisk doesn't send a BYE when it decides to terminate a
call because of a RTP Timeout - is this a configuration problem? if so what
need changing? or is this a bug/feature? if so is there a work around?

The setup here is calls come from our Nextone softswitch and connect to
remote Asterisk boxes and this all works fine unless the Asterisk box
decides there is an RTP timeout - it clears the call down as far as the
remote (asterisk) end is concerned but the Nextone never sees the BYE so
holds the channel up until a Max-Duration  timer clears it down. Wireshark
traces on the asterisk box confirm no Bye is sent.

The link between switches is still up and usable as new calls are
established and clear normally. Whilst I know I need to investigate why we
are getting these RTP timeouts the fact that no attempt to clear the call
(from the Asterisk end) is causing me all sort of problems.

I believe the far end version is 1.4

Any help or advice welcome

Thanks - Paddy
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