[asterisk-users] Who am xxx talking to.agi

[Leif Neland]

In relation to our CRM-system I'd like to send a query to asterisk who 
is extension xxx talking to.

When the operator enters the page with customer data, the crm should 
send a query to asterisk, to get the cli of the call the operator is having.
If the number is matching the customers number in crm, a record will be 
made, if it is not, a popup "Are you talking with this customer now?", 
if confirmed, the number will be recorded in the crm.

Can asterisk answer this question?

I've tried using sip show channels and sip show peer, but the cli is not 
in an obvious place.

Is it better done by parsing logfile or storing numbers in the internal 
database from the dialplan?

Leif