[asterisk-users] Parking - How to transfer the other party toagiven slot

[Danny Nicholas]

Here's a snippet from a reply from Jared Smith (Digium, Huntsville AL) -
untested

exten => 11234,1,Set(TIMEOUT(absolute)=60) 

exten => 11234,n,MeetMe(11234,d1M)

 

This should create a dynamic room 11234 and send the caller to it for 60
seconds.

 

  _____  

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Olivier
Sent: Wednesday, September 23, 2009 2:59 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Parking - How to transfer the other party
toagiven slot

 

 

2009/9/23 Danny Nicholas <danny at debsinc.com>

This stands to be corrected, but for your purpose, a dynamic conference is
preferable to a parking lot.  The Park application is designed to
sequentially use/reuse a series of "lots".  By transferring the caller to
conference 11234, you would be able to have the agent pick up the call by
going to conference 11234.

Yes, I think I like this idea ...

How do you transfer the remote party to conference 11234 ?
(Please, apologize if this question seems stupid but I'm really a newbie on
this topic).

Is it easy to mimic parking lot timeout feature (to be certain a caller is
not left alone in a dynamic conference) ?

 


  _____  


From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Olivier
Sent: Wednesday, September 23, 2009 2:32 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Parking - How to transfer the other party to
agiven slot

 

Hi,

I'm having trouble to figure out how I could implement this feature :
"When on call with a contact, local operator would dial a sequence which
would park the remote party to a specific parking slot, among the hundred of
existing slots.
(to each extension, a single specific parking slot is attached and there are
too many extensions to dedicate BLF or short DTMF sequence to each) ."

Example:
Operator receives a call from 0123456789. Call <mydialer:0123456789> 
He talks to remote party and then decides the call is for extension 1234.
As extension 1234 is busy at the moment, Operator forwards the incoming call
to slot 11234, typing *911234, for instance.
The person using extension 1234 would see that slot 11234 is busy and would
try to shorten ongoing call.


Should I use features.conf's dynamic features for that (to allow a specific
DTMF sequence while on call) ?
Then how can I let Operator type digits after *91 prefix ? Should I use
Incomplete() application ?

Regards


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