[asterisk-users] IVR seleCtion

[Maria Cristina Bayno]

Hello team,

Thanks Lenz, we actually did that.

The ivr data capture at our end is working. We only want to capture "one row per call". Is there any idea regarding this?? tHank you so much.

Regards,
Cristina

--- On Thu, 9/17/09, Lenz Emilitri <lenz.loway at gmail.com> wrote:

From: Lenz Emilitri <lenz.loway at gmail.com>
Subject: Re: [asterisk-users] IVR seleCtion
To: "Asterisk Users Mailing List - Non-Commercial Discussion" <asterisk-users at lists.digium.com>
Date: Thursday, September 17, 2009, 7:07 AM


It's a bit off topic here (I would ask this on a QM or TB forum), but basically you redirect each IVR selection to a context where logging happens and then redirect to the queue. Just my two eurocents,
l.



2009/9/16 Maria Cristina Bayno <falls_mc14 at yahoo.com>

Hello Team,

IVR selection of QUEUEMETRICS

As we know queuemetrics had an IVR selection functionality where it can get the IVR keypress of a caller.


We saw this link http://forum.queuemetrics.com/index.php?action=printpage;topic=503.0

and upon checking, its only determined the Queue, I want to get is the per IVR of a caller.


Can you help me guys regarding this? I want to implement this with the trixbox asterisk.

Any idea? Thank you

Cristina Bayno
Technical Support
Bitstop Network Services, inc.  




      
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