[asterisk-users] How to do a 3 party Warm Transfer in Asteriks 1.4

Miguel Molina mmolina at millenium.com.co
Tue Oct 13 09:22:47 CDT 2009


> We are running Asterisk 1.4 and need some help to determine how (if)  * supports 3 party warm transfers.  I've searched quite a bit  and all I can find is information on "attended transfers".  What we are looking for is: (1) external inbound call A comes to * extension B, caller A is placed on hold and extension B calls external third party C.  After explaining caller A issue to Party C, *Ext B brings Caller A onto the call and introduces A to C.  After the into,* ext B then drops off the call while A & C continue the call.  Any help would be appreciated.
> Thanks Much, 
> Jeff Johnson 
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Lee, John (Sydney) escribió:
> I don't think this can be done.
> In your scenario, B is effectively the host and if B drops the line, both A and C will be dropped off as well.
>
> ________________________________________
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jeff Johnson
> Sent: Monday, 12 October 2009 2:25 PM
> To: asterisk-users at lists.digium.com
> Subject: [asterisk-users] How to do a 3 party Warm Transfer in Asteriks 1.4
The built-in attended transfer asterisk has, works OK and won't drop the 
entire call when B hangs up to complete the attended transfer (with the 
* key). On the asterisk attended transfer, B calls C to explain the A 
issue (while A waits with MoH) and then hangs up (with the * key) to 
complete the attended transfer leaving A and C connected, but the part 
where you want all three talking do to the "warm" introduction cannot be 
done, unless you use a Meetme conference to put all of them on the same 
conversation.

There may be some applications that do this without the need of a Meetme 
conference, maybe someone else can enlighten us.

Cheers,

-- 
Ing. Miguel Molina
Grupo de Tecnología
Millenium Phone Center

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