[asterisk-users] Queues without agent login

jonas kellens jonas.kellens at telenet.be
Wed Nov 18 09:21:12 CST 2009


Is it possible to make use of queues for incoming calls but to have
agents that do not need to log in ?

If I create a queue and make certain SIP-users member of the queue, do
these SIP-users always need to log in to the queue to be able to receive
calls that are in the queue ??

Can't a member be just available when the phone is registered to the
Asterisk-server ? In stead of also having to call an extension to log in
(and having to give some PIN).

I just want a queue (with MoH) to collect multiple incoming calls and
then one at a time transfer them to an available SIP-phone.

Is this possible ?

Thanks you.

Jonas.
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