[asterisk-users] Asterisk 1.4 remote pickup

Antony Stone Antony.Stone at asterisk.open.source.it
Thu Nov 5 08:18:38 CST 2009


I have several Asterisk 1.4.21 machines, each with ISDN cards in them, and 
Polycom SIP phones on people's desks.

Making / receiving internal / external calls works fine - no problems.

We're using 4-digit extension numbers in the offices.

I'm trying to work out how to provide a remote pickup facility along the 
following lines:

 - phone extension 2233 rings
 - person at extension 2244 wants to answer the call
 - person at extension 2244 dials 52233 and gets connected to caller

I've implemented this with:

exten => _5XXXX,1,Pickup(${EXTEN:1})

It works fine if the call came from another SIP phone in the office, but not 
when it's an external call coming in by Direct Dial In.

What am I doing wrong / how do I enable remote pickup of external/incoming 
calls as well as internal calls?

PS: I am not using the BRIstuffed version of Asterisk, so it's not Pickup / 
DPickup that's the problem.


The truth is rarely pure, and never simple.

 - Oscar Wilde

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