[asterisk-users] Queue - Multiple Transfer

[Atis Lezdins]

On Sat, May 30, 2009 at 3:50 AM, Kurian Thayil <kurianmthayil at gmail.com> wrote:
> Hi all,
>
> I ve setup a queue with 2+ agents for managing our inbound calls from
> customer. Using Asterisk 1.2.18 in a CentOS box. Agents login using
> AgentCallbackLogin application and I use a BASH AGI to accomplish this
> as there are some validations done with MySQL DB. Im aware that transfer
> could be done with option 't' in the queue() application and I was able
> to successfully transfer calling party (client) to another agent. But is
> it possible for the new agent to transfer this calling party to another
> agent? ie Does a second transfer is supported in a Queue?

Second transfer wouldn't occur in Queue anymore, as first transfer
makes call to bridge outside of Queue.

If Queue doesn't pass t flag to the subsequent dial of transfer, You
should create transfer context, and set TRANSFER_CONTEXT variable, and
put a Dial with t flag there.

Regards,
Atis



-- 
Atis Lezdins,
VoIP Project Manager / Developer,
IQ Labs Inc,
atis at iq-labs.net
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