[asterisk-users] Newbie trying to make calls outside via digiumcard and POTS line

[Bruce Thayre]

Thank you for the prompt input!  My extension.conf can be viewed here:
http://dpaste.com/21356/
I'm currently doing the configuration through the GUI bundled with the
trixbox distro, and i'm not entirely sure where it stores all of the
changes as i haven't seen the changes to extension.conf that i would
expect.  Should there be additional files i post that will offer more
information? 
And to Alex:
  Yes you are correct, the POTS line is in port 1, the POTS phone is on
port 3.  I'm not sure where it's getting the idea that i want to dial on
port 3.  That part of asterisk (how it routes from one port to another
on the digium card) is something i still do not understand well.  Thanks
for the input...and hopefully patience:)
Danny Nicholas wrote:
> Show us your dialplan.
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Bruce Thayre
> Sent: Monday, March 30, 2009 4:16 PM
> To: asterisk-users at lists.digium.com
> Subject: [asterisk-users] Newbie trying to make calls outside via digiumcard
> and POTS line
>
> Hello,
> This is my first asterisk installation, and having read up on the
> documentation, and trying several tutorials i'm unable to get my
> outbound route working.  I'm certain it's an issue with my configuration
> and my inexperience with asterisk.  So i have my POTS phone connected to
> my digium card, and when i make a call, I receive the "cannot be
> completed as dialed" message.  The log for the event in question is:
>
> [Mar 30 10:51:22] VERBOSE[1944] logger.c:     -- Starting simple switch
> on 'Zap/3-1'
> [Mar 30 10:51:30] VERBOSE[1944] logger.c:     -- Executing
> [18585300400 at from-internal:1] ResetCDR("Zap/3-1", "") in new stack
> [Mar 30 10:51:30] VERBOSE[1944] logger.c:     -- Executing
> [18585300400 at from-internal:2] NoCDR("Zap/3-1", "") in new stack
> [Mar 30 10:51:30] VERBOSE[1944] logger.c:     -- Executing
> [18585300400 at from-internal:3] Wait("Zap/3-1", "1") in new stack
> [Mar 30 10:51:31] VERBOSE[1944] logger.c:     -- Executing
> [18585300400 at from-internal:4] Playback("Zap/3-1",
> "silence/1&cannot-complete-as-dialed&check-number-dial-again|noanswer")
> in new stack
> [Mar 30 10:51:31] VERBOSE[1944] logger.c:     -- <Zap/3-1> Playing
> 'silence/1' (language 'en')
> [Mar 30 10:51:32] VERBOSE[1944] logger.c:     -- <Zap/3-1> Playing
> 'cannot-complete-as-dialed' (language 'en')
> [Mar 30 10:51:34] VERBOSE[1944] logger.c:     -- <Zap/3-1> Playing
> 'check-number-dial-again' (language 'en')
> [Mar 30 10:51:37] VERBOSE[1944] logger.c:     -- Executing
> [18585300400 at from-internal:5] Wait("Zap/3-1", "1") in new stack
> [Mar 30 10:51:38] VERBOSE[1944] logger.c:     -- Executing
> [18585300400 at from-internal:6] Congestion("Zap/3-1", "20") in new stack
> [Mar 30 10:51:39] VERBOSE[1944] logger.c:   == Spawn extension
> (from-internal, 18585300400, 6) exited non-zero on 'Zap/3-1'
> [Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Executing
> [h at from-internal:1] Macro("Zap/3-1", "hangupcall") in new stack
> [Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Executing
> [s at macro-hangupcall:1] ResetCDR("Zap/3-1", "w") in new stack
> [Mar 30 10:51:39] DEBUG[1944] app_macro.c: Executed application: ResetCDR
> [Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Executing
> [s at macro-hangupcall:2] NoCDR("Zap/3-1", "") in new stack
> [Mar 30 10:51:39] DEBUG[1944] app_macro.c: Executed application: NoCDR
> [Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Executing
> [s at macro-hangupcall:3] GotoIf("Zap/3-1", "1?skiprg") in new stack
> [Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Goto (macro-hangupcall,s,6)
> [Mar 30 10:51:39] DEBUG[1944] app_macro.c: Executed application: GotoIf
> [Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Executing
> [s at macro-hangupcall:6] GotoIf("Zap/3-1", "1?skipblkvm") in new stack
> [Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Goto (macro-hangupcall,s,9)
> [Mar 30 10:51:39] DEBUG[1944] app_macro.c: Executed application: GotoIf
> [Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Executing
> [s at macro-hangupcall:9] GotoIf("Zap/3-1", "1?theend") in new stack
> [Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Goto
> (macro-hangupcall,s,11)
> [Mar 30 10:51:39] DEBUG[1944] app_macro.c: Executed application: GotoIf
> [Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Executing
> [s at macro-hangupcall:11] Hangup("Zap/3-1", "") in new stack
> [Mar 30 10:51:39] VERBOSE[1944] logger.c:   == Spawn extension
> (macro-hangupcall, s, 11) exited non-zero on 'Zap/3-1' in macro 'hangupcall'
> [Mar 30 10:51:39] VERBOSE[1944] logger.c:   == Spawn extension
> (macro-hangupcall, s, 11) exited non-zero on 'Zap/3-1'
> [Mar 30 10:51:39] VERBOSE[1944] logger.c:     -- Hungup 'Zap/3-1'
> [Mar 30 10:51:43] DEBUG[2857] chan_zap.c: Message status for
> 4321 at default changed from -1 to 0 on 3
>
> Up to this point, all i have set up are two SIP phones, my POTS phone,
> and 1 ring group.  My POTS line is connected to channel 1, and my POTS
> phone is connected on channel 3.  Perhaps my understanding of how the
> calls are handled is flawed, but it seems to me that:
>
> 1.  I dial a number on my POTS phone
> 2.  Using the number, asterisk should match it against the dialing rules
> i have set
> 3.  Having matched the number to an outbound dialing rule, it routes the
> call to the outside trunk and bingo bango i'm talking on the phone with
> someone outside my office
>
> However in this situation, it doesn't seem to work.  And lines like
> "[18585300400 at from-internal:6] Congestion("Zap/3-1", "20") in new stack"
> are a mystery to me.  If any additional information is needed just let
> me know what, and i'll post it.  Any help would be greatly appreciated
> as i'm kind of stuck on at this point.  Thanks!!!!
>
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