[asterisk-users] Phones dropping registration, but asterisk thinks phones are still registered

James Lamanna jlamanna at gmail.com
Mon Jun 29 19:33:54 CDT 2009


> Why can't you just do a daily/weekly cron to "restart when convenient" in
> off/slow hours for local time.  Is your business constantly on-line 24/7?
>

I have tried that. Unfortunately "restart when convenient" doesn't
always seem to actually restart
asterisk, presumably because there are stuck calls or something. Very
annoying as well.

-- James

>>>On Thu, Jun 4, 2009 at 11:08 AM, James Lamanna<jlama... at gmail.com> wrote:
>>> Hi,
>>> I have a serious problem with Asterisk 1.4.18.
>>> Every so often, usually after Asterisk has been running for a few days
>>> consistently, phones start dropping registrations.
>>> However, when this happens, doing a "sip show peer" on those
>>> extensions shows them as "OK".
>>> Therefore, I have no way to tell this problem is happening until
>>> customers start calling.
>>> The only way to fix it is to completely restart Asterisk.
>>>
>>> Has anyone experienced this? This is a serious problem.
>>> I've poured over the logs while and after this happens and there is
>>> nothing in the logs that would suggest there is a problem.
>>>
>>> This is a production server, so I can't just "upgrade Asterisk to the
>>>latest 1.4 version".

>> I know people have suggested upgrading the server, but I'm not in a
>> position to do that right now.
>> However, I believe there is a symptom. When I do a sip show peer on an
>> affected phone,
>> the expire time is NEGATIVE. I think this might be contributing to the
>> problem, and why Asterisk
>> thinks the phone is still registered.



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