[asterisk-users] Opinion on Attended transfer in features.conf

[John Novack]

Olivier wrote:
> Hi,
>
> In 1.6.1, it seems Attended Transfer do not behave exactly behave like 
> Blind Transfer when transferer hangs up before callee answers :
> - in Blind Transfer, caller (ie transferee) is hearing Ringing tone 
> when callee's phone is ringing
> - in Attended Transfer, caller (ie transferee) is hearing Music On 
> Hold when callee's phone is ringing
> - in Attended Transfer, if callee don't answer in a given time frame, 
> call comes back to transferer again
>
> Bottom line is you still need to teach both Blind and Attended transfers.
>
> Is there a way to set Attended Transfer to mimic exactly Blind Transfer ?
> What could be a use case in which one would need Attended Transfer not 
> to transform into a Blind Transfer ?
>
I have wondered for years now why someone thought there needed to be two 
different transfer functions.
Transfer should be ONE function. If one wants to speak first to the 
object of the transfer, then stay until they answer, otherwise hang up 
and the transfer is completed.
Two independent transfers that have to start with different codes is 
just awkward and dumb and long ago needed to be fixed.
I suppose it started life because someone had a weak knowledge of basic 
telephony, but I really don't know.
Learn from history and improve on it.
When one reinvents the wheel, sometimes one ends up with an ellipse.

JMO

John Novack


> Regards
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