[asterisk-users] Dropped Call Problem -- Looking for ideas and a consultant.

Steve Totaro stotaro at totarotechnologies.com
Fri Jul 10 11:48:51 CDT 2009


This is an age old Asterisk (and general telephony) problem.  I can't blame
it all on Asterisk.

Never thought of the 5ess, filed in my memory bank as this is an age old
problem.

Too bad it happens with SIP providers and not just the little guys but XO
for instance.

I hear crackling.  Cell phones drop all the time.

On a bad day I get five dropped cell phone calls a day.

Thanks,
Steve Totaro

On Fri, Jul 10, 2009 at 12:15 PM, Connor Spiess <cspiess at idea-ma.com> wrote:

> We had the same problem using a Digium T1 card. We switched the coding to
> from NI2 to 5ess and we haven't dropped a call since.
> You will have to check with your service provider to see if they do 5ess.
>
> Connor Spiess
> Network Specialist
>
>
> -----Original Message-----
> From: Mark Engelhardt [mailto:marke at intuitiveengineering.com]
> Sent: Friday, July 10, 2009 10:58 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: [asterisk-users] Dropped Call Problem -- Looking for ideas and a
> consultant.
>
> Hello Everyone.
>
> We have:
>
> Asterisk 1.4.21.2
> zaptel-1.4.11
> libpri-1.4.5
> Sangoma A101D Connected to a PRI
> Cicso 7960G phones (About 30 of them)
>
> We have a problem with dropped calls that has going on for a long
> time.  We get up to 5 dropped calls on a bad day. They all seem to be
> incoming calls.
>
> I have a recording of what my users report a dropped call sounds like
> right before it drops
>
> http://www.stepawayfromthecomputer.com/drop.wav
>
> Please have a listen to the recording and tell me what you think it
> means
>
> I am looking for any ideas as to what I should do to track this down.
> I would love a lead on a good consultant who can help fix this.
>
> Mark
>
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-- 
Thanks,
Steve Totaro
+18887771888 (Toll Free)
+12409381212 (Cell)
+12024369784 (Skype)
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