[asterisk-users] Caller ID (name) - where does it come from?

[John A. Sullivan III]

On Tue, 2009-07-07 at 16:54 -0400, Barry D. Hassler wrote:
> This is all excellent information. My primary issue is for calls that
> are placed FROM my client's PBX, via VOIP provider (Teliax). The
> recipients of those calls are the ones that are not getting the proper
> CNAM information as the call comes in. 
> 
> We just recently ported the client's POTS lines to VOIP, and with the
> exception of this issue, all is working well. But, my client is really
> unhappy that their callerID NAME isn't showing up.
> 
<snip>
I was very curious about this myself.  We successfully set the CallerID
number by creating different contexts for our various offices and using
a Set(CALLERID(num)=xxxxx) call.  But we could not set the name so I
asked our new carrier (Vitelity - with whom we have been quite pleased
thus far).  This is their response to us:

We can have the name set for this number, however there is a one time
passthrough charge of $xx per number for the update. Outbound caller ID
is updated into a national database called LIDB (line information
database), it is the final terminating provider that is responsible for
querying this database and delivering it to their customers. 
> 
-- 
John A. Sullivan III
Open Source Development Corporation
+1 207-985-7880
jsullivan at opensourcedevel.com

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