[asterisk-users] (Fwd) New problem: "They disconnect your service for no reason

[Jeff LaCoursiere]

No, I really mean it.  This list is busy enough with on-topic 
conversations.  If I wanted to hear rants about service providers I would 
subscribe to *-biz.  Good lord the net is *full* of crappy service 
providers and frauds.  The last thing we need is for members to believe it 
is their duty to inform this list of bad service.

j

On Thu, 22 Jan 2009, Alex Balashov wrote:

> Au contraire.
>
> Jeff LaCoursiere wrote:
>
>> This is *really* not the place for this...
>>
>> On Thu, 22 Jan 2009, Andrew Joakimsen wrote:
>>
>>> On Thu, Jan 22, 2009 at 19:34, Rehan Allah Wala <rehan at supertec.com> wrote:
>>>> Your service is still up and working,
>>> Because Suzanne Bowen has better judgment than you.
>>>
>>>
>>>> You did charge back on the payment to us,
>>> That is correct. There is $86 balance in my account I did not expect
>>> to get back by just asking for it.
>>>
>>>
>>>> We are being nice to you and you do not understand the meaning of nice?
>>> Your actions are not nice. You threaten to cut off service if a
>>> customer discusses issues... issues which you were actually given
>>> plenty of time to solve... in public. Like I said in my other post,
>>> can you imagine Level3, Global Crossing, AT&T or Verizon doing that?
>>> Why don't you spend time correcting the flaws in your service, instead
>>> of policing the internet for people talking "bad" about your service?
>>> I am not even making this up, I posting FACTS, not lies like you and
>>> your employees posted in my tickets.
>>>
>>>> What is wrong with you ?
>>> If you didn't know, I have too much free time. You don't mess with me
>>> because I have plenty of time to mess back with you. I will not be
>>> done until every person that uses VoIP knows how terrible your service
>>> is.
>>>
>>>
>>>> Do you want me to really close it up ?
>>> Yes, as we discussed with Suzanne, the service will be "closed up" on
>>> 28th February, 2009 at 5:00 CT. Or are you going to change your mind
>>> again?
>>>
>>>> FYI I do not have a problem in you complaining to me, you can complain a million time, and
>>>> you will get result, it is your public posting about the problem and discussing with people who
>>>> do not undertand the issue is the reason we can not do business with you.
>>> I did not get results waiting almost a month for the feature to get
>>> fixed.  The provider I use now we had an issue. I reported it
>>> yesterday, within 5 minutes they confirmed there is an issue. Within 1
>>> hour they had resolved the issue with their upstream provider. THAT is
>>> how you provide good service. There is an issue, I am not going to go
>>> around talking bad about you. But there is an issue, you deny there is
>>> an issue, and you take a month.. then I will talk bad about you
>>> because you do not care about the customer. Sorry, it's true. If you
>>> told me that you found a programming issue (which is what I think the
>>> problem is) and that you programmers will fix it in the next release,
>>> I can understand that answer and have patience. But to be told
>>> multiple times that "everything is working" when that is not true, I
>>> can not deal with lies.
>>>
>>> _______________________________________________
>>> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>>>
>>> asterisk-users mailing list
>>> To UNSUBSCRIBE or update options visit:
>>>   http://lists.digium.com/mailman/listinfo/asterisk-users
>>>
>>
>> _______________________________________________
>> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>>
>> asterisk-users mailing list
>> To UNSUBSCRIBE or update options visit:
>>    http://lists.digium.com/mailman/listinfo/asterisk-users
>
>
> -- 
> Alex Balashov
> Evariste Systems
> Web    : http://www.evaristesys.com/
> Tel    : (+1) (678) 954-0670
> Direct : (+1) (678) 954-0671
> Mobile : (+1) (678) 237-1775
>
> _______________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>