[asterisk-users] Call transfer using agi

[Rajkumar S]

Hi,

I have a typical call center with queues and agents added via
AddQueueMember. One of my requirement is to implement a forgot
password function. If a caller does not remember the password, he
calls up an unauthenticated line and the agent manually authenticates
him. Then the caller should have a provision to reset his password.
The requirement is that the agent should not know the new password of
caller.

I have an agi to change password and can transfer call to agi, but I
do not know how to transfer the call back to agent from agi.

So basically how can an agi transfer a call to an extension?

Thanks and regards,

raj