[asterisk-users] Agents, Queues and logon/logoff

Pedram M pmessri at gmail.com
Mon Jan 5 16:40:53 CST 2009


Ariel,

You can still use it eventhough it is deprecated.

Read up on the following:

http://www.voip-info.org/wiki-Asterisk+call+queues
http://www.voip-info.org/wiki-Asterisk+agents
http://www.voip-info.org/wiki-Asterisk+cmd+AgentCallbackLogin
http://www.orderlyq.com/asteriskqueues.html

Regards,
Pedram


On Mon, Jan 5, 2009 at 2:27 PM, Ariel Dorfman <adorfman at indurasystems.com>wrote:

> i have done some research, but there says that i can use a function called
> AgentCallbackLogin, but it is deprecated in my system and i cant use it
> regards
>
> >Ariel Dorfman a écrit :
> >>
> >> Hi all
> >>
> >> This is my first post.
> >>
> >> As the subject says, I need to implement on my call center the Agent
> >> functionality, son the agents could logon  and logoff to the queue
> >>
> >> How can I do this configuration? Or where can I read some info about it
> >>
> >> Regards
> >>
> >> Ariel
> >>
> >
> >To quote a forum reply i've seen today:
> >
> >"It could easily be done.. Have you done any research on this, to have a
> >go at it? Rather than us handing you the answer?"
> >
> >You could try reading the "asterisk the futur of telephony" O'REILLY
> >book (which is freely available), and/or the more or less offical
> >asterisk wiki
> >    http://www.voip-info.org/wiki/view/Asterisk
> >
> >
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