[asterisk-users] Polycom Phones start to break up after being up a LONG time

Jeff LaCoursiere jeff at jeff.net
Tue Feb 24 15:41:43 CST 2009


I can second that.  I am using latest (4.1.2) bootrom and (3.1.2) sip with 
several hundred Polycom 501 and 601 phones.  Tastes great.  Less filling.

j

On Tue, 24 Feb 2009, Mike wrote:

> There was an issue with the early 2.x SIP with Asterisk IIRC, but that's
> been fixed for awhile.
>
>
>
> I'm using Asterisk 1.4.23.1, with plenty of 3.1.1 and 3.1.2 phones. YMMV,
> but it's possible your documentation is also out of date :-)
>
>
>
> Mike
>
>
>
>
>
>
>
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Danny Nicholas
> Sent: Tuesday, February 24, 2009 15:58
> To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> Subject: Re: [asterisk-users] Polycom Phones start to break up after being
> up a LONG time
>
>
>
> This is probably out of date, but my Polycom documentation recommends
> keeping the boot rom at less than 2.0 for use with Asterisk.
>
>
>
>  _____
>
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Mike
> Sent: Tuesday, February 24, 2009 2:54 PM
> To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> Subject: Re: [asterisk-users] Polycom Phones start to break up after being
> up a LONG time
>
>
>
> That`s an old version, I've had plenty of issues (nothing like what you
> describe) since 2.2.0.  Try going to the latest and greatest (SIP 3.1.2), it
> seems stable (as far as I can tell with about 200 phones, including many
> 501).
>
>
>
> It's hard to troubleshoot something that hasn't been current for about a
> year.
>
>
>
> Mike
>
>
>
>
>
>
>
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Barry D.
> Hassler
> Sent: Tuesday, February 24, 2009 15:38
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Polycom Phones start to break up after being
> up a LONG time
>
>
>
> Folks, I haven't paid attention to these responses, sorry!
>
> This appears to be an issue primarily on calls with an EXTERNAL leg, I'm
> fairly certain it's on both inbound and outbound calls. The frequency of the
> reports from this client are increasing, and although I was intending to do
> a mass reboot of all the polycoms over the weekend, I have not yet, but will
> have to do it tonight (2 more reports today).
>
> All the external legs are via PRI.
>
> The phones are 501 and 601's, running bootrom 3.2.2.0019 and SIP 2.2.0.0047.
>
> There are many of these that ARE on POE switched (Cisco),
>
> On Fri, Feb 20, 2009 at 12:34 PM, Jeff LaCoursiere <jeff at jeff.net> wrote:
>
>
> You also don't mention if it is internal to internal or if there is an
> external leg involved, and if so what type.
>
> j
>
>
> On Fri, 20 Feb 2009, Asterisk Asterisk wrote:
>
>> That's interesting - I haven't noticed this with any of my installs. What
> version of firmware and SIP?
>>
>>
>>
>>
>> ________________________________
>> From: Barry D. Hassler <barry.hassler at gmail.com>
>> To: Asterisk Users Mailing List - Non-Commercial Discussion
> <asterisk-users at lists.digium.com>
>> Sent: Friday, February 20, 2009 8:41:33 AM
>> Subject: [asterisk-users] Polycom Phones start to break up after being up
> a LONG time
>>
>> Has anyone else encountered this? I have a fairly large installation (~50
> phones, almost all Polycom 501's and a handful of 601's. We're running into
> a number of phones on which the outbound voice (Polycom phone user doesn't
> hear any problems, but the other end does) is breaking up occasionally --
> enough to be noticeable and make you say "what?". In each case, rebooting
> the phone has resolved the symptoms, but I'd like to know if there is a
> known problem.
>>
>> most of these phones would be up for several months now (installed this
> past summer), and unless there are any power outages, would not be restarted
> specifically.
>>
>> I'm planning on restarting all the phones over the weekend, but as this is
> a 24-hour operation, we'd like to avoid interrupting phones at all.
>>
>> --
>> Barry D. Hassler
>> President, HCST
>>
>> http://www.hcst.net/
>> 937-427-9000
>>
>>
>>
>>
>
> _______________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>  http://lists.digium.com/mailman/listinfo/asterisk-users
>
>
>
>
> -- 
> Barry D. Hassler
> President, HCST
>
> http://www.hcst.net/
> 937-427-9000
>
>



More information about the asterisk-users mailing list