[asterisk-users] Question regarding custom announcements in queues.conf

[Christopher Aloi]

Yah - Found my problem, I can't spell -

>> periodic-*annouce* = SD-PLS-HOLD
>> periodic-announce-frequency=10

: )



On Tue, Feb 17, 2009 at 1:19 PM, Christopher Aloi <chris.aloi at gmail.com>wrote:

> Here's the version -
>
> Asterisk SVN-branch-1.4-r143404
>
> Just static queues.
>
> Is it true that Asterisk looks in the default /var/lib/asterisk/sounds/ dir
> for these queue announce files?  So my custom file should live in that dir
> right?
>
> Thanks for the help :)
>
>
>
>
>
>
> On Tue, Feb 17, 2009 at 1:05 PM, Mark Michelson <mmichelson at digium.com>wrote:
>
>> Mark Michelson wrote:
>> > Christopher Aloi wrote:
>> >> Hey List,
>> >>
>> >> Anyone know the correct way to override an announcement on a queue by
>> >> queue basis?
>> >>
>> >> My goal is to have one of my queues say "press one to blah.." and no
>> >> position announcements  I have the jump from queue context working (the
>> >> press 1) I just need the correct message played to the user instructing
>> >> to press 1.
>> >>
>> >> I have periodic-announce=filename in my queues.conf file under the
>> >> correct queue, but queue-periodic-announce is played to the caller, not
>> >> my custom file.  Here's the queue listed in queues.conf:
>> >>
>> >> [EXAMPLE-QUEUE]
>> >> maxlen=20
>> >> reportholdtime=no
>> >> periodic-annouce = SD-PLS-HOLD
>> >> periodic-announce-frequency=10
>> >> announce-holdtime=no
>> >> strategy=ringall
>> >> joinempty=yes
>> >> retry=5
>> >> timeout=30
>> >> music=CUSTOM
>> >> autofill=yes
>> >> context=queue-jump
>> >> member => SIP/7909416026 at 192.168.13.32 <mailto:
>> 7909416026 at 192.168.13.32>
>> >>
>> >> When the call comes into this queue after 10 seconds the following
>> occurs:
>> >>
>> >>     -- Stopped music on hold on SIP/100-FOO-b781a4c0
>> >>     -- Playing periodic announcement
>> >>     -- <SIP/100-FOO-b781a4c0> Playing 'queue-periodic-announce'
>> >> (language 'en')
>> >>
>> >> What can I do to make this play the SD-PLS-HOLD wav I defined above?
>> >>
>> >> Thanks!
>> >
>> > A quick look at the code and your config leads me to believe you're
>> doing
>> > everything correctly. What version of Asterisk are you using? Are you
>> using
>> > realtime queues/queue members?
>> >
>> > Mark Michelson
>> >
>>
>> Hmm, my realtime question is a bit silly since you provided config for a
>> static
>> queue with a static member in it. My question about the version is still
>> relevant, though.
>>
>> Mark Michelson
>>
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