[asterisk-users] Autodialler query

Sriram d_r_sriram at hotmail.com
Thu Feb 5 11:33:04 CST 2009


Hi 

I've a requirement for one of my operators for an autodialler for which i plan to deploy asterisk (I already have 3 asterisk servers on PRI running very well ! ). The scene is like : Asterisk will call a customer and play a prompt that prompts him to press 1 if he wishes to talk to an agent , If the customer presses 1 then the call gets connected to one of my proffessional agents who talk on certain subject - but the challenge here is that the moment he presses 1 - the customer should be billed a premium rate ex, Rs.9 per minute (And the billing has to be done by operator's switch) .. Is that possible ? If yes then can anyone guide me as to what all points i need to focus on during my discussion with operator ?

Thanks
Sriram
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