[asterisk-users] TAPI and Asterisk

[Klaus Darilion]

If you just want to trigger "click2dial" you can use SIPTAPI. (make sure 
to specify type=friend in sip.conf for this account)

klaus

Jeff LaCoursiere schrieb:
> Funny how a topic will come up that you have never dealt with before, and 
> suddenly it comes up from multiple directions at the same time.  I was 
> recently involved in a meeting where TAPI (which I understand only 
> vaguely) was proposed as way to link a custom application to Asterisk for 
> outbound and inbound call processing, much like SugarCRM and probably 
> others are doing.
> 
> Today I was asked by an existing client if I knew a way to synch their 
> mobile device contacts with the system in some way so that they would have 
> quick access to speed dial or otherwise call up a personal directory on 
> their (Polycom) phones that could be synched in this manner.
> 
> It struck me that the Polycom directory interface is a bit kludgy for such 
> things, having no search capability and no sorting capability once loaded 
> that I am aware of.  Given the meeting last week it seems that a more 
> elegant solution would be to link Outlook itself with Asterisk, so "right 
> clicking" a contact makes it possible to launch an outbound call.  That 
> would take care of integrating a WHOLE LOT of devices, as (sadly) the MS 
> contact database would be the go-between that all of these devices synch 
> with in one way or another already.
> 
> Is TAPI the right protocol to investigate for this purpose?  Would 
> something like Fonality's HUD software bridge this gap?  Has this 
> wheel already been invented?
> 
> Hoping for some thoughts!
> 
> Cheers,
> 
> j
> 
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