[asterisk-users] Channels don't go away with soft hangup

Raimund Sacherer rs at runsolutions.com
Tue Aug 18 17:01:45 CDT 2009


Hi Lenz, thanks,

No, i did not try unloading / reloading the zaptel driver, would this  
result in a loss of current calls?

As I stated our client has a callcenter and I can not risk loosing  
calls (well, at times asterisk does this to me on itself with  
segfaults/locks ...)

best

-- 
Raimund Sacherer
-
RunSolutions
     Open Source It Consulting
-
Email: rs at runsolutions.com
tel: 625 40 32 08

Parc Bit - Centro Empresarial Son Espanyol
Edificio Estel - Local 3D
07121 -  Palma de Mallorca
Baleares

On Aug 18, 2009, at 6:37 PM, Lenz Emilitri wrote:

> Have you tried unloading and reloading the zaptel driver?
> l.
>
> 2009/8/18 Raimund Sacherer <rs at runsolutions.com>
> Hello List,
>
> our setup:
> Callcenter
>
> IBM Hardware, 1x TE420, 1x xircom analog switch, 4x different cellular
> providers on the xircom analog port, ~60 agents
>
> Debian 5.0.1 (Lenny)
> Asterisk 1.4.21.2 Debian Package recompiled with additional app_queue
> segfault fix
> Zaptel 1.4.11 Debian Package
>
>
> My Problem is I have two channels (Zap/9-1 and Zap/6-1) which have a
> duration of over 4 hours.
> I am pretty sure that there is not much talking going on:
>
> Zap/6-1
>       Frames in: 104
>      Frames out: 101
>  Time to Hangup: 0
>    Elapsed Time: 4h23m26s
>
> Zap/9-1
>       Frames in: 7196
>      Frames out: 7186
>  Time to Hangup: 0
>    Elapsed Time: 4h23m28s
>
>
> I tried to terminate the channels with "soft hangup", but they are not
> going away, so, what are my possibilities without interrupting the
> service?
>
>
> thanks and best regards,
> Ray
>
>
> --
> Raimund Sacherer
> -
> RunSolutions
>     Open Source It Consulting
> -
>
>
> Parc Bit - Centro Empresarial Son Espanyol
> Edificio Estel - Local 3D
> 07121 -  Palma de Mallorca
> Baleares
>
>
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