[asterisk-users] Cisco 7960 Multiline phone

Tue Aug 11 19:12:15 CDT 2009

Sorry for not being real clear.

What I have is 1 front desk phone only with 6 lines
Front Desk Phone line 1 - incoming extension 1
Front Desk Phone line 2 - incoming extension 2
Front Desk Phone line 3 - incoming extension 3
Front Desk Phone line 4 - incoming extension 4
Front Desk Phone line 5 - incoming extension 5
Front Desk Phone line 6 - inside office extension

If incoming line 1 is busy I want the next incoming call to come in on
line 2.  
If incoming line 2 and 3 are busy but 1 is free the next call should got
to line 1.

So lines 1 and 2 might get a lot of calls but only on really busy days
will calls make it up to lines 4 and 5.

Does that make sense?  Anyone have the solution?

Jimmy Ezell

________________________________

	From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of David
Gibbons
	Sent: Tuesday, August 11, 2009 12:39 PM
	To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
	Subject: Re: [asterisk-users] Cisco 7960 Multiline phone

	Jimmy,

	To clarify, you want to configure the phones like this where p
means phone and l means logical line:

	Phone 1:

	P1l1

	P1l2

	P1l3

	Phone 2:

	P2l1

	P2l2

	P2l3

	Phone 3:

	P3l1

	P3l2

	P3l3

	It sounds like (and looks like) you're dialing all of the
extensions on one phone at the same time, which is why they're ringing
and ringing. What you want to do is place the extensions for line 1 of
each phone (p1l1,p2l1,p3l1) in the dial command to ring them
simultaneously. asterisk will then fail through if none of the phones
answer in time.

	-Dave

	From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jimmy
Ezell
	Sent: Tuesday, August 11, 2009 3:05 PM
	To: Asterisk Users Mailing List - Non-Commercial Discussion
	Subject: Re: [asterisk-users] Cisco 7960 Multiline phone

	Thanks for the help, I really appreciate the feedback.  

	I tried ringing them all at the same time as you suggested:

	exten =>
workhours,1,Dial(SIP/incomming1&SIP/incomming2&SIP/incomming3&SIP/incomm
ing4&SIP/incomming5)

	but it does very strange stuff:

	- I have to push the extension button twice to answer.

	- More then one extension shows off hook at the same time (Maybe
2 or 3 of the 5 will show off hook on the phone)

	- When I hang up the phone starts to ring again even though
there is no caller

	I tried ringing them in order:
	exten => workhours,1,Dial(SIP/incomming1,5,r)
	exten => workhours,n,Dial(SIP/incomming2,5,r)
	exten => workhours,n,Dial(SIP/incomming3,5,r)
	exten => workhours,n,Dial(SIP/incomming4,5,r)
	exten => workhours,n,Dial(SIP/incomming5,5,r)

	exten => workhours,n,Macro(voicemail,100)

	Now I see the call march along each of the extensions until it
gets to the end goes to voice mail.

	What I really want is for the call to go to only one of the
unused lines and then fall straight through to voicemail after the
timeout.

	Anyone have some thoughts on getting it to work that way?

________________________________

		From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of David
Gibbons
		Sent: Tuesday, August 11, 2009 10:05 AM
		To: 'Asterisk Users Mailing List - Non-Commercial
Discussion'
		Subject: Re: [asterisk-users] Cisco 1760 Multiline phone

		Yes each extension needs to be configured separately in
the cisco CNF file.

		I use a distinct extension on each phone (2 phones can't
register to one 'extension' afaik) and ring them in order:

		1,1,Dial(SIP/xx)

		1,n,Dial(SIP/xx1)

		1,n,Dial(SIP/xx2)

		Or ring them at the same time:

		1,1,Dial(SIP/xx&SIP/xx1&SIP/xx2)

		Someone else may have better solution though.

		-Dave

		From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jimmy
Ezell
		Sent: Tuesday, August 11, 2009 12:18 PM
		To: asterisk-users at lists.digium.com
		Subject: Re: [asterisk-users] Cisco 1760 Multiline phone

		Sorry I mean to say cisco 7960 phone.

________________________________

			From: Jimmy Ezell 
			Sent: Tuesday, August 11, 2009 9:15 AM
			To: 'asterisk-users at lists.digium.com'
			Subject: Cisco 1760 Multiline phone

			I have a cisco 1760 phone running sip and I need
to configure for our receptionist so that she can answer calls on more
then one extension. 

			What is the easiest way to configure this so
that incomming calls go to the next availble extension?  

			Does each extension on the phone need to be set
seperately in the sip.conf file (see below for my example)?  

			sip.conf file 
			=================

			[incomming1]

			type=friend
			context=internal
			host=dynamic
			dtmfmode=rfc2833
			disallow=all
			allow=ulaw
			mailbox=100

			[incomming2]
			type=friend
			context=internal
			host=dynamic
			dtmfmode=rfc2833
			disallow=all
			allow=ulaw
			mailbox=100

			[incomming3]
			type=friend
			context=internal
			host=dynamic
			dtmfmode=rfc2833
			disallow=all
			allow=ulaw
			mailbox=100

			===================

			Jimmy Ezell
			Assistant IT Manager
			(408) 487-2200
			  <http://www.hmhca.com/> 

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