[asterisk-users] Queue() Ignore Hangup Request

[Lee, John (Sydney)]

Solution: http://bugs.digium.com/view.php?id=12655&nbn=10

> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> bounces at lists.digium.com] On Behalf Of Lee, John (Sydney)
> Sent: Wednesday, 22 April 2009 3:56 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: [asterisk-users] Queue() Ignore Hangup Request
> 
> I saw a few posts of this problem before I could not figure out the
> reason I am getting it.
> 
> I am running RHEL 5, Asterisk 1.4.21.2, zaptel 1.4.11 and libpri 1.4.4
> 
> Basically, if I dial into a queue and hang up the phone, Asterisk did
> not detect the hangup request and Asterisk will only hang up when the
> timer expires.
> There is no such problem if I do not use Queue().
> 
> Any thoughts?
> 
> 
> Here is my zaptel.conf
> loadzone=au
> defaultzone=au
> 
> span=1,1,0,ccs,hdb3,crc4
> bchan=1-15
> bchan=17-21
> unused=22-31
> dchan=16
> 
> span=2,0,0,esf,b8zs
> fxols=32-55
> 
> Here is the log:
>     -- Accepting call from '28835666' to '98857843' on channel 0/2,
span
> 1
>     -- Executing [98857843 at incoming:1] Answer("Zap/2-1", "") in new
> stack
>     -- Executing [98857843 at incoming:2] Goto("Zap/2-1",
> "ael-queue-office-incoming|s|1") in new stack
>     -- Goto (ael-queue-office-incoming,s,1)
>     -- Executing [s at ael-queue-office-incoming:1] Answer("Zap/2-1", "")
> in new stack
>     -- Executing [s at ael-queue-office-incoming:2] Set("Zap/2-1",
> "quv_que_nam=office") in new stack
>     -- Executing [s at ael-queue-office-incoming:3] Wait("Zap/2-1", "2")
in
> new stack
>     -- Executing [s at ael-queue-office-incoming:4] Set("Zap/2-1",
> "cdv_sts_dbd=2") in new stack
>     -- Executing [s at ael-queue-office-incoming:5] Set("Zap/2-1",
> "~~EXTEN~~=s") in new stack
>     -- Executing [s at ael-queue-office-incoming:6] Goto("Zap/2-1",
> "sw-104-2|10") in new stack
>     -- Goto (ael-queue-office-incoming,sw-104-2,10)
>     -- Executing [sw-104-2 at ael-queue-office-incoming:10]
Set("Zap/2-1",
> "nsv_sts_dbd=2") in new stack
>     -- Executing [sw-104-2 at ael-queue-office-incoming:11]
Set("Zap/2-1",
> "nsv_div_exs=0") in new stack
>     -- Executing [sw-104-2 at ael-queue-office-incoming:12]
Set("Zap/2-1",
> "~~EXTEN~~=sw-104-2") in new stack
>     -- Executing [sw-104-2 at ael-queue-office-incoming:13]
Goto("Zap/2-1",
> "sw-106-2|10") in new stack
>     -- Goto (ael-queue-office-incoming,sw-106-2,10)
>     -- Executing [sw-106-2 at ael-queue-office-incoming:10]
Goto("Zap/2-1",
> "ael-queue-office-au|s|1") in new stack
>     -- Goto (ael-queue-office-au,s,1)
>     -- Executing [s at ael-queue-office-au:1] SetMusicOnHold("Zap/2-1",
> "cpwr") in new stack
>     -- Executing [s at ael-queue-office-au:2] GotoIf("Zap/2-1", "1?3:5")
in
> new stack
>     -- Goto (ael-queue-office-au,s,3)
>     -- Executing [s at ael-queue-office-au:3] Queue("Zap/2-1",
"office|r")
> in new stack
>     -- SIP/343-098f5268 is ringing
>     -- Channel 0/2, span 1 got hangup, cause 102
>   == Spawn extension (ael-queue-office-au, s, 3) exited non-zero on
> 'Zap/2-1'
>     -- Hungup 'Zap/2-1'
> 
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