[asterisk-users] OT - Call forwarding services for corporate users

Olivier oza-4h07 at myamail.com
Mon Apr 6 08:32:51 CDT 2009


Hello,

For corporate users, how would you define Call Forwarding services ?

1. Would offer option A or B ?
option A:
no forwarding
immediate
busy
no answer

option B:
no forwarding
immediate
busy
no answer
busy or no answer

I've seen legacy PBX offering B and SIP phones offering A.
Which is the trend ?


2. If an extension is unconditionally forwarded (immediate forwarding), and
destination is either busy, not answering, ... it's possible to leave
voicemail into
"original" or "forwarded" extension, or leave no message at all.
Which option would be more natural ?
C: leave voicemail into original extension's voicemail
D: leave voicemail into forwarded extension's voicemail
E: leave no voicemail at all
F: have it user configurable


Regards
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