[asterisk-users] Live Support function?

[Darrick Hartman]

The openfire project has this functionality as part of their package. 
Requires a Tomcat install, but it works.  I set it up on my website as 
an example, but haven't used it much.  (It does work nicely though). 
Don't see what this has to do with Asterisk though.

Darrick

Dean Collins wrote:
> http://openwebim.org <http://openwebim.org/>
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> anyone using this one (was just emailed it from another channel) – 
> should have waited more than 5 mins before posting twice.
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> Regards,
> 
> Dean Collins
> Cognation Inc
> dean at cognation.net <mailto:dean at cognation.net>
> <mailto:dean at cognation.net> <mailto:dean at cognation.net>+1-212-203-4357   
> New York
> +61-2-9016-5642   (Sydney in-dial).
> +44-20-3129-6001 (London in-dial).
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> ------------------------------------------------------------------------
> 
> *From:* Dean Collins
> *Sent:* Friday, April 03, 2009 7:27 PM
> *To:* 'Asterisk Users Mailing List - Non-Commercial Discussion'
> *Subject:* Live Support function?
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> Hi guys,
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> I’d like to add a LIVE SUPPORT function to my website.
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> Basically I want a client on my desktop that pops up when someone 
> request help BUT doesn’t appear or says offline when I’m not available 
> or have logged out of this function.
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> When a person visiting my website has a question they hot the button to 
> cause a text popup chat to occur.
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> Anyone know of an open source solution? I know there are plenty of 
> commercial hosted options available for a monthly fee but seems like 
> such a simple requirement that something has to be available (especially 
> as I’m only looking for one support client and no need to round robin or 
> multiple agent support or agent cut and paste functions etc).
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> Just need basic text chat function – the terms I’m googling don’t seem 
> to be bringing anything up.
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> (needs to be linux on the server end)
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> Regards,
> 
> Dean Collins
> Cognation Inc
> dean at cognation.net
> <mailto:dean at cognation.net>+1-212-203-4357   New York
> +61-2-9016-5642   (Sydney in-dial).
> +44-20-3129-6001 (London in-dial).
> 
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> ------------------------------------------------------------------------
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