[asterisk-users] MoH with an Aastra 9112i
Alex Balashov
abalashov at evaristesys.com
Sun Sep 14 16:01:07 CDT 2008
I've run into this same problem with the Counterpath eyeBeam phones.
The only solution I could come up with was to disable re-INVITEs to that
the media path pivot never happens when the user is put on hold.
If in doubt, send a packet capture of the scenario you're describing.
If you don't want to publicise IP information, you can send it to me
privately off-list; I have no interest in your network, or
disseminating details thereof.
Trevor Peirce wrote:
> Hello,
>
> I have some Aastra 9112i's in production that almost function
> flawlessly. The problem I'm having is when a caller is put on hold they
> do not hear hold music. If they are on hold for too long (~ a minute?)
> they are hung up on.
>
> All other phones including Aastra 480i and Sipura/Linksys ATAs all seem
> to be working fine.
>
> Is this a quirk anyone else has experienced? Any suggestions on what
> might need to be tweaked?
>
> Thanks,
> Trevor
>
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Alex Balashov
Evariste Systems
Web : http://www.evaristesys.com/
Tel : (+1) (678) 954-0670
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