[asterisk-users] IVR response of the pound key

[John Faubion]

> But each time the pound key is pressed, file "dir-intro.gsm" 
> will always be played. Can any one tell me the reason?

Because you have enabled the directory in your IVR. Uncheck the Enable
Directory box on the IVR screen and you can then use the octothorpe.

> By the way,if I want to modify the build-in IVR, which 
> configuration file should be edited? Thanks in advance.

Your best bet is extensions_custom.conf. This way you can define your own
without the hassle of having to redo it every time you upgrade.

John